Frequently Asked Questions

Does Boys’n Berries Cosmetics ship internationally?

Boys’n Berries Cosmetics ships only to the following countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom. For more shipping fee information please check our Shipping and Return page.

How do I place a return or exchange?

Boys’n Berries Cosmetics will gladly accept returns on www.boysnberriescosmetics.com orders within 14 days unless the item had been unsealed and/or used or is marked as final sale. Please see our Shipping and Return page for complete information we only accept returns for items purchased through www.boysnberriescosmetics.com. If you purchased a Boys’n Berries Cosmetics item from a retail partner, please contact that retailer directly.

How do I check the status of my order?

To check the status of your order, simply log into your www.boysnberriescosmetics.com account and check “Order History” in the “My Account” page. If you still have questions about your order, please send an email to info@boysnberries.com with your order number and preferably the order confirmation email and we will get back to you.

Does Boys’n Berries Cosmetics test on animals?

Boys’n Berries Cosmetics is a cruelty-free makeup line. None of our Boys’n Berries makeup line are tested on animals. We are equally dedicated to the health and safety of our consumers ensuring we meet the highest in quality standards. We remain committed to bringing our vision of beauty and artistry to more fans around the globe, as part of our long-held commitment to empower beauty enthusiasts everywhere.

How can I work with Boys’n Berries Cosmetics?

We are always looking for new opportunities to work with makeup crushers and Boys’n Berries Cosmetics lovers! If you would like to work with us please email us via info@boysnberriescosmetics.com with your details and social media links. You can also tag us on Instagram using @boysnberriescosmetics or #boysnberries for a chance at being featured on our social pages.

How do I find product ingredients?

You can locate the ingredients of products on each product page by selecting the ‘ingredients’ tab.

How do I cancel my order?

To serve you better, Boys’n Berries Cosmetics will begin to process your order immediately after it has been submitted, and we are unable to change or cancel an order once it has been shipped. For more shipping information please check our Shipping & Return page.

Is my personal information secure?

The information you supply is confidential. Personal information will only be used by Boys’n Berries Cosmetics for order shipments or customer service. Your credit card details are secured by SSL-encrypted technology and will never be stored online or accessed without your permission.

How can I unsubscribe from email newsletters?

Simply click the "Unsubscribe" link at the bottom of any email you receive from us. You cannot unsubscribe from emails relating to your order.

I forgot my user ID or my password.

You can request a new password from the Sign In section of the site. Click on the “forgotten password” link, enter your email address and confirm your request. A new password will be emailed to you.

My question isn’t listed.

If you still can’t find an answer to your question, please contact our customer service center via email at info@boysnberriescosmetics.com




Signup and follow our promotions

No spam, just info about your favorite makeup brand!

Back to top